Refund Policy for Off Campus

Last updated: March 23, 2026

This Refund Policy explains how refund or billing-related questions are handled for any paid services associated with the Off Campus site.

General Policy

If you believe you were charged incorrectly or a paid service did not work as described, contact support with the relevant account and payment details.

Review Process

Refund requests are reviewed individually based on the facts provided, the payment method used, and any applicable legal requirements.

Requesting a Refund

Send requests to [email protected] and include:

• the email tied to the charge
• the relevant order or billing identifier
• a short explanation of the issue

Timing

Response times can vary depending on payment-provider review, verification needs, and transaction history.